FAQs
You can find information on the home page or purchase a ticket at the Dunedin iSite, 50 The Octagon, Dunedin, 034743300, [email protected]
Bookings can be made online here or in person at the Dunedin i-Site in the Octagon.
Make sure to arrive at least 30 minutes prior to departure.
No. All seating is General Admission. Carriages may be allocated.
No the viewing platform carriage will not be available to take photos. There will be a viewing balcony onboard.
This historic refreshment stop is a great place to enjoy the Taieri gorge scenery, stretch your legs, and soak up the atmosphere. There is an old wooden carriage you can view, picnic tables to share lunch and the iconic statue of Sue the dog.
Please refer to
For things to do in Waitati contact the i-SITE Dunedin Visitor Centre www.dunedin.govt.nz
For the comfort of all passengers, the only dogs allowed onboard are assistance dogs.
There is limited space available onboard. Please contact us at [email protected] to request storage space at least 72 hours before your trip.
No. For the safety and comfort of everyone, no-one is permitted to smoke on our trains.
"Dunedin Railway Station Dunedin 9016" is what Google says.
"1 Anzac Square Dunedin 9016" or "22 Anzac Ave Dunedin 9016" are also addresses that are sometimes used.
Wear comfortable clothes and shoes. Our trips offer the option to disembark, so flat shoes are recommended.
Think of the train like an airplane. We are unable to carry gas/fuel, ammunition, fireworks etc. If you are thinking of carrying any dangerous goods, please let us know so we can advise transport options.
Yes our trips have a café available on board. Please click here to see the menu
No beverages (except water), hot food or commercially produced food (i.e. Subway) are permitted onboard. We have a café available. Please refer to their menu here Please refer to their menu here
All public train trips commence and end at the Dunedin Railway Station.
Yes. There is at least one toilet on each of our passenger carriages.
The trip is suitable for all weather types as all carriages are enclosed and heated. A change in the weather can noticeably change the scenery on offer. It is a fantastic all weather trip and can be enjoyed any time of the year. We would encourage you to bring an umbrella or rain jacket if the weather looks like it might rain.
Yes! All our trips are suitable for children, they are usually fascinated by the scenery, love to count the tunnels or like to ask the friendly crew lots of questions.
The children’s ticket is for children aged 2-15 (inclusive). For children under 2, please select a free infant/toddler ticket when you book.
We do not currently have a wheelchair accessible carriage. We have ramps available that passengers may use to board/disembark at the Dunedin, Waitati & Oamaru stations. Passengers with mobility issues must be mobile enough to get to their own seat unassisted once onboard the train
Please note: We can only store non-powered wheelchairs that weigh less than 40kg on board.
There is plenty of pay-and-display parking available around the Dunedin Railway Station. However, make sure you arrive at least 30 minutes prior to departure so you don't miss the train.
Dunedin railways is not responsible for lost property. Contact us at [email protected] or +642 2436 9074 for further information about an lost property.
Absolutely! Make sure your battery is fully charged and you’ve got plenty of space on your memory card to capture the unforgettable scenery and precious moments along the journey.
Please don’t take a pram/stroller on board if it isn’t absolutely necessary as there is limited storage on board. If a pram/stroller is needed, please ask one of the crew for assistance when you check in for your train trip.
The carriages have wall power outlets only, no USB ports.
Yes. All carriages are heated or air conditioned to suit the outside weather conditions.
You can transfer ownership of your ticket to another person from your Universe account here
Please note: Once a ticket has been transferred, the action cannot be undone.