Welcome Aboard!
Here's How To Prepare For Your Trip
Where Can I Park?
There is plenty of public pay-and-display parking available around the Dunedin Railway Station. If you have a campervan, the best place to park is the Thomas Burns carpark. Download our parking directions here.
Pay by plate carparks are patrolled between the hours 9am to 6pm Monday to Saturday. Fees apply during these times. There are also a number of off-street carparks around the city. Fees apply 9am to 6pm Monday to Saturday. Parking in the city is free on Sundays however time restrictions still apply. Carpark buildings have their hours of operation and fees clearly posted at the entrance of the building. Check all the signs in the area so you don't get caught out.
Most car parking around the Dunedin Railway Station is managed by the Dunedin City Councill. Carparking fees/patrol hours may be subject to change.
Click here for up-to-date, parking fees information and times.
Is The Train Mobility and Wheelchair Friendly?
Yes. The Dunedin Railway Station features a mobility-accessible ramp that leads directly into the main foyer. From there, passengers can access the platform or visit our Bookings Office, located beside the foyer stairwell.
To assist with boarding and disembarking, ramps are available at the Dunedin Railway Station and at most destinations along our routes.
We also have one wheelchair-accessible carriage equipped with a lift. Please note that availability is limited, and this carriage is not offered on all services. The lift can accommodate wheelchairs up to 900mm long, 700mm wide, and weighing up to 250kg.
If you require wheelchair access, please email us at least 3 business days before your intended departure and prior to booking: [email protected]
What Do I Need To Bring?
Before you arrive, please download or print your ticket and present it at the ticketing desk before boarding your train. We recommend wearing comfortable clothes and flat shoes. All carriages have air conditioning/heating for passenger comfort. If you are planning to disembark, we recommend preparing for the unpredictable weather in New Zealand by bringing warm layers and waterproof gear.
What Facilities Are Onboard?
All of our train services have toilets on every carriage, panoramic windows and air conditioning/heating for passenger comfort.
Most of our services also have a café onboard where you can purchase food and drinks. The team from Precinct create seasonal, locally made food — perfect for enjoying as the scenery rolls by.
Can I Store Luggage and/or Prams Onboard?
Storage space onboard our trains is limited, so we prioritise luggage storage for one-way passengers only. If you’re planning to travel one-way and require space for luggage or prams, please contact us before you book and at least 72 hours prior to departure: [email protected]
Please note: there are no storage facilities at the Dunedin Railway Station. If you’re travelling on a return trip, luggage can be stored at the public convenience centre on Municipal Lane, just beside the Dunedin iSITE (you’ll find it on the map above).
Can I Bring My Bike Onboard?
Yes you're welcome to bring your bike with you. Just make sure to select the bike option when booking your tickets, as spaces are limited.
Planning to ride the Otago Central Rail Trail? You can either bring your bike onboard (subject to availability), or book with a bike tour operator in Middlemarch who can also provide a shuttle service to or from the Pukerangi train stop.

