FAQ

We do our best to accommodate passengers in wheelchairs or unable to climb onto the train. We have one carriage with an electric lifter but as we sometimes have several trains a day not all trains have this. Please contact us prior to booking so we can insure we can accommodate you. When booking please let us know if you can transfer (with our help) into a train seat.This is so we know how much room we need in the carriage to accommodate those seated in wheelchairs. With notice we can remove the standard seats to accommodate groups of people seated in wheelchairs. When available we are able to use the lifter at Port Chalmers Wharf, Dunedin Station, Middlemarch and Palmerston (plus other stops on special trips provided there is hard level ground). Many motorised chairs won’t fit in the carriage but we have a chair at the station people can transfer into for the trip if need be.

Our Taieri Gorge trains as well as our Seasider train offer two different types of carriages: refurbished heritage carriages and a limited number of modern carriages, built in the 1990’s, with air conditioning. Both types of carriages feature large windows while heritage carriages, built almost 100 years ago but fully restored, have outside viewing platforms. There is no division into different classes; you can specify your preference upon pre-booking, although we can not guarantee your seating preference will be granted, we do try our very best to do so.

The Dunedin Silver Fern is a modern train with air condition and large windows and all the seating is of the same layout throughout the train.

Wear comfortable, casual clothes. As our trips to Pukerangi and Middlemarch feature the possibility for you to disembark the train on various points of interest, flat shoes are recommended. Please do not forget to take your camera!

Yes. Our four hour and six hour train trips feature a snack bar with sandwiches, hot pies, cheese rolls, cakes, potato chips and the best coffee on wheels for miles - all available for purchase. Please note we only accept cash and credit cards on the train. On our Silver Fern Railcar short trips to Waitati we have a limited supply of snacks but you can order lunch.

Yes. There is at least one toilet on each of our carriages.

Yes. All carriages are heated, this makes the train nice and cosy for cold and rainy weather days which sometimes happen in Dunedin.

Pukerangi is a place where you can enjoy the scenery, take photos and stretch your legs. We think Kenny Rogers would be proud of our ‘train bound for nowhere’. It is the point of turnaround for most of our trips and you have about 15 minutes to soak in the atmosphere while the engine changes ends. For the larger trains off cruise ships, enterprising locals set up craft stalls (weather dependent) and accept cash in any currency. Enjoy the serenity and the rare opportunity to relax and watch while the train is being prepared for the return journey.

Middlemarch is a quaint and pretty little town. You can take a walk around, visit the local craft shop, wander around the museum, have a drink at the local pub or enjoy delicious ice cream from the local dairy. You can also just enjoy a yummy latte at the Kissing Gate Café, and our staff will be glad to point you into the right direction for each of the mentioned possibilities.

For the comfort of all passengers, the only dogs allowed on our trains are guide dogs, hearing dogs and mobility assistant dogs.

No. For the safety and comfort of everyone, no-one is permitted to smoke on our trains.

That's great, Dunedin offers you one of the few chances on your cruise to see spectacular inland New Zealand scenery. Please see all three options for cruise ship passengers.

Good question!  "Dunedin Railway Station Dunedin 9016" is what Google says.

"1 Anzac Square Dunedin 9016 " or "22 Anzac Ave Dunedin 9016 " are also addresses that are sometimes used.

Our postal address is "Box 140 Dunedin 9054"

Please check the  'timetables and fares'  page for details on each trip.  If you are in Dunedin on a particular day and what to know what is on the easiest way to find out is to:

  • Go to the ticket office (book now), select your date and click on "all".  This will bring up all available trips on that day.

If you are in Dunedin on a cruise ship is is very likely that there will also be a Shore Excursion train that you can book through your travel agent or cruise company which is exclusive to your cruise and wont show in our timetable.

 

 

 

 

The return journey through the Taieri Gorge to Pukerangi takes four hours while the trip to Middlemarch takes six hours return. The return Seasider trip to Palmerston takes four hours and short round trips with the Silver Fern Railcar to Waitati take about one and a half hours (90 minutes).

Think of the train like an airplane. We are unable to carry gas/fuel, ammunition, fireworks etc. If you are thinking of carrying any dangerous goods please let us know so we can advise transport options.

All public train trips commence and end at the Dunedin Railway Station. However, we can arrange pick ups and drop offs at Wingatui if you travel on the Taieri Gorge trip (to Pukerangi or Middlemarch). You can also get on the train at Pukerangi, Middlemarch or Palmerston if you would like to travel one way.

 

If you have travelled on the Dunedin Silver Fern then there is a possibility of a drop off in Port Chalmers which has proven to be a popular option amongst visitors off a cruise ship.

A trip on the Taieri Gorge Railway is suitable for all weather types as all carriages are enclosed and heated. A change in the weather can noticabely change the scenery on offer - the Taieri Gorge is emotionally akin to the weather so it changes constantly. It is a fantastic all weather trip and can be enjoyed any time of year.

Yes! All our trips are suitable for children, they are usually fascinated by the scenery, love the outside viewing platforms (accompanied by an adult of course), love to count the tunnels or like to ask the guards questions. Also children travel free with an adult on most of our trips!

If someone is still at high school we consider them a 'child'.

If it is a folding stroller this is no problem at all. For the larger ‘off road’ style pushchairs we can accommodate them in the luggage car as we have limited room in the carriages and they can restrict the movement of other passengers. On the Pukerangi trip there is very little need for a pushchair as we are only stopped for about 10 minutes. For the longer stops our team will assist you in getting the pushchair from the luggage van. If you need to keep your child in the pushchair for the trip for some reason please see the accessible information below. We can also store pushchairs at the station while you are on the train.

Yes. Booking in advance entitles each couple to at least one window seat amongst them. The same applies to single travellers.

Yes, at least once but usually twice! The details about photo stops and their location is made by the train manager on the day with reference to group size, weather conditions etc.

It is recommended. During the summer months (October through April) the train trips often book out and reservations at least two to three days in advance are highly recommended. However, during the winter season (May to September) booking one day ahead is sufficient. If you are super organised you can even book up to a year in advance!

There are lots of ways to book -  you can book most of our trips on this website or by phone/e-mail or coming to see us at the Dunedin Railway Station. You can also book through your travel agent or iSite. If you are travelling as a group you can book through your tour leader. Many Dunedin accommodation providers can also book you on the train.

Yes, in some cases pick up from your hotel within the Dunedin City Centre can be arrange. For more information please contact us.

There is plenty of pay-and-display parking available around the Dunedin Railway Station and at NZ$5 for the whole day it is nice and cheap. However, make sure you arrive at least 20 minutes prior to departure so you don't miss the train.